This website is operated by LUIRE. Throughout the site, the terms “we”, “us” and “our” refer to LUIRE.
LUIRE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
PAYMENTS TERMS & CONDITIONS
WE ACCEPT ALL MAJOR CREDIT, DEBIT CARDS & PAYPAL.
THE CHARGE PRICE TO OVERSEAS CUSTOMERS WILL BE SUBJECT TO THE EXCHANGE RATE APPLIED BY THE CUSTOMER’S CREDIT OR DEBIT CARD COMPANY.
CUSTOMS, DUTIES AND TAXES ARE NOT INCLUDED IN ANY ITEM PRICE. ALL INTERNATIONAL ORDERS ARE SHIPPED WITH DELIVERY DUTIES UNPAID MEANING ANY FEES ARE CHARGED ONCE THE PARCEL REACHES ITS FINAL DESTINATION AND MUST BE PAID BY THE RECIPIENT.
RETURNS
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags (if attached), and in its original packaging. We offer a return within 14 days of delivery.
To start a return contact us at [email protected] or visit our contact page with your order number and we will get back you within 24 hours.
If your return is accepted, we’ll send you instructions on how and where to send your package(s).
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to process the refund.